ABB Smart Power Digital Status Page

Notification

Posted on Nov. 18, 2025, 7:48 a.m.

#202511180748

Maintenance ➡ Resolved

ABB Provisioning Tool Ekip Connect 3 Energy Manager EPiC Smart Tracker

Release R25Q4.2

We would like to inform you that a scheduled maintenance is planned for the ABB Ability™ Energy Manager and Smart Tracker platforms on Tuesday, November 18th, as part of the R25Q4.2 release.

Time: November 18th, from 8:00 AM UTC to 3:00 PM UTC

Applications: ABB Ability™ Energy Manager, ABB Ability™ Smart Tracker

Portal: https://sitemanager.ability.abb/

Impact:

Brief web services disruptions (less than 10 minutes) may occur during the entire maintenance window.
Telemetry processing can be delayed up to 120 minutes between 8:00 AM to 10:00 AM UTC.

Devices may appear as disconnected during such time and alarms triggered with a delay.
Some gaps in the data trend might be shown in the widgets and reports; missing data points will be backfilled within 24 hours.

Device and site commissioning will not be impacted, but delays in the connectivity status reporting are expected between 8:00 AM to 10:00 AM UTC.

ResolvedUpdate posted on Nov. 18, 2025, 4:41 p.m.

Maintenance is complete

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