Notification

Posted on Dec. 3, 2025, 6:59 p.m.
#202512031859
Partial outage Resolved
ABB Provisioning Tool Energy Manager

An issue has been identified impacting the Azure Device Provisioning service, preventing cloud provisioning of new gateways to the ABB Ability™ Energy Manager solution.

Products impacted:

  • ABB EL Industrial Gateway
  • ABB Lite Panel Pro while connecting to ABB Ability™ Energy Manager

Impact statement:

  • It is not possible to provision a new, not yet published gateway on ABB Ability™ Energy Manager 
  • Devices already provisioned and connected to the cloud are not impacted.

The next update will be provided as events warrant.

ResolvedUpdate posted on Dec. 4, 2025, 6:41 a.m.

The issue has been resolved