ABB Smart Power Digital Status Page

Notification

Sept. 4, 2026, 7:30 a.m. #202609040730

#202609040730

Degraded ➡ Resolved

Energy Manager

Intermittent connections failure of Ekip devices

Since September 4 at 00:00 UTC, we have been experiencing intermittent failures in the telemetry ingestion service for Ekip devices (Ekip Com Hub and Ekip E-Hub). Ability-branded (Edge Industrial Gateway, Lite Panel Pro) devices are not impacted.

An incident has been opened with our service provider, and the issue is currently under investigation.

We will provide further updates as more information becomes available.

Resolved Sept. 5, 2026, 7:56 p.m.

The incident has been resolved.

Degraded Sept. 5, 2026, 6:29 a.m.

The mitigation has now been deployed and is taking effect. Ekip Com Hub cloud connectivity is recovering, with devices gradually reconnecting. We expect the service to be fully restored within a few hours.

Partial outage Sept. 4, 2026, 1:13 p.m.

The incident remains under investigation. A possible root cause has been identified, and the team is assessing appropriate mitigation measures.

Bootstrap

Bootstrap Icons

Python

PSF License Agreement

Django

Django Filter

PyJWT

Django Rest Framework

Copyright © 2011-present, Encode OSS Ltd. All rights reserved.

Redistribution and use in source and binary forms, with or without modification, are permitted provided that the following conditions are met:

Redistributions of source code must retain the above copyright notice, this list of conditions and the following disclaimer.
Redistributions in binary form must reproduce the above copyright notice, this list of conditions and the following disclaimer in the documentation and/or other materials provided with the distribution.
Neither the name of the copyright holder nor the names of its contributors may be used to endorse or promote products derived from this software without specific prior written permission.

THIS SOFTWARE IS PROVIDED BY THE COPYRIGHT HOLDERS AND CONTRIBUTORS "AS IS" AND ANY EXPRESS OR IMPLIED WARRANTIES, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE ARE DISCLAIMED. IN NO EVENT SHALL THE COPYRIGHT HOLDER OR CONTRIBUTORS BE LIABLE FOR ANY DIRECT, INDIRECT, INCIDENTAL, SPECIAL, EXEMPLARY, OR CONSEQUENTIAL DAMAGES (INCLUDING, BUT NOT LIMITED TO, PROCUREMENT OF SUBSTITUTE GOODS OR SERVICES; LOSS OF USE, DATA, OR PROFITS; OR BUSINESS INTERRUPTION) HOWEVER CAUSED AND ON ANY THEORY OF LIABILITY, WHETHER IN CONTRACT, STRICT LIABILITY, OR TORT (INCLUDING NEGLIGENCE OR OTHERWISE) ARISING IN ANY WAY OUT OF THE USE OF THIS SOFTWARE, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGE.

drf-spectacular

django-solo

django-smart-ratelimit

django-tinymce

TinyMCE

nh3

django-reversion

pygments

psycopg2

redis-py

gunicorn

2009-2024 (c) Benoît Chesneau <benoitc@gunicorn.org>
2009-2015 (c) Paul J. Davis <paul.joseph.davis@gmail.com>

Permission is hereby granted, free of charge, to any person obtaining a copy of this software and associated documentation files (the "Software"), to deal in the Software without restriction, including without limitation the rights to use, copy, modify, merge, publish, distribute, sublicense, and/or sell copies of the Software, and to permit persons to whom the Software is furnished to do so, subject to the following conditions:

The above copyright notice and this permission notice shall be included in all copies or substantial portions of the Software.
THE SOFTWARE IS PROVIDED "AS IS", WITHOUT WARRANTY OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO THE WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE AND NONINFRINGEMENT. IN NO EVENT SHALL THE AUTHORS OR COPYRIGHT HOLDERS BE LIABLE FOR ANY CLAIM, DAMAGES OR OTHER LIABILITY, WHETHER IN AN ACTION OF CONTRACT, TORT OR OTHERWISE, ARISING FROM, OUT OF OR IN CONNECTION WITH THE SOFTWARE OR THE USE OR OTHER DEALINGS IN THE SOFTWARE.