ABB Smart Power Digital Status Page

Notifications

Oct. 29, 2025, 9:26 a.m. #202510290926

#202510290926

Degraded ➡ Resolved

Energy Manager

Delayed telemetry data processing

From 9:00 AM UTC Oct. 29 we are experiencing a delay in IoT data telemetry processing. We expect delays to be recovered by 10:00 AM UTC.

No data loss is expected.

Resolved Oct. 29, 2025, 10:37 a.m.

The issue has been resolved.

Oct. 17, 2025, 11:04 a.m. #202510171104

#202510171104

Degraded ➡ Resolved

Energy Manager

SMS delivery to UK

We have identified a degradation in the SMS delivery to UK mobile numbers. An incident has been escalated to the SMS service provider.

Resolved Oct. 20, 2025, 11:51 a.m.

The issue has been fixed.

Oct. 16, 2025, 7:50 a.m. #202510160750

#202510160750

Partial outage ➡ Resolved

Smart Tracker Energy Manager ABB Provisioning Tool EPiC Ekip Connect 3

Unable to log into EPiC Mobile and SDK Portal

We are aware of an issue that is preventing users to log into EPiC mobile and the Developer Portal.

The issue is under resolution.

Resolved Oct. 16, 2025, 7:56 a.m.

The incident has been resolved.

Oct. 13, 2025, 9:21 a.m. #202510130921

#202510130921

Partial outage ➡ Resolved

Energy Manager

Missing notifications

We have identified an issue that might have prevented correct delivery of notifications of events and reports. The issue has been identified and it is under resolution.

Resolved Oct. 15, 2025, 8:51 a.m.

The issue has been resolved

Sept. 8, 2025, 10:17 a.m. #202509081017

#202509081017

Partial outage ➡ Resolved

EPiC ABB Provisioning Tool Ekip Connect 3

Unable to register a new account or to perform a password reset

It is currently not possible to register a new account or to perform a password reset.

Resolved Oct. 7, 2025, 7:32 a.m.

We would like to inform you that the incident related to the ABB User Management Portal has been resolved.

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