ABB Smart Power Digital Status Page

Notifications

Oct. 16, 2025, 7:50 a.m. #202510160750

#202510160750

Partial outage ➡ Resolved

Smart Tracker Energy Manager ABB Provisioning Tool EPiC Ekip Connect 3

Unable to log into EPiC Mobile and SDK Portal

We are aware of an issue that is preventing users to log into EPiC mobile and the Developer Portal.

The issue is under resolution.

Resolved Oct. 16, 2025, 7:56 a.m.

The incident has been resolved.

Oct. 13, 2025, 9:21 a.m. #202510130921

#202510130921

Partial outage ➡ Resolved

Smart Tracker Energy Manager

Missing notifications

We have identified an issue that might have prevented correct delivery of notifications of events and reports. The issue has been identified and it is under resolution.

Resolved Oct. 15, 2025, 8:51 a.m.

The issue has been resolved

Sept. 8, 2025, 10:17 a.m. #202509081017

#202509081017

Partial outage ➡ Resolved

EPiC ABB Provisioning Tool Ekip Connect 3

Unable to register a new account or to perform a password reset

It is currently not possible to register a new account or to perform a password reset.

Resolved Oct. 7, 2025, 7:32 a.m.

We would like to inform you that the incident related to the ABB User Management Portal has been resolved.

July 25, 2025, 11:57 a.m. #202507251157

#202507251157

Maintenance

Smart Tracker Energy Manager

Unscheduled maintenance

We would like to inform that an unscheduled maintenance will take place on July 31st on the ABB Ability™ Energy Manager and Smart Tracker platforms to perform an update of some infrastructural components.

Time: July 31st, from 4:00 AM UTC to 6:00 AM UTC

Applications: ABB Ability™ Energy Manager, ABB Ability™ Smart Tracker

Portal: https://sitemanager.ability.abb/

Impacts:

No service downtime is expected

For any further question, feel free to contact us at global-el.operations.digital@abb.com.

July 24, 2025, 2:41 p.m. #202507241441

#202507241441

Degraded

Smart Tracker Energy Manager ABB Provisioning Tool EPiC Ekip Connect 3

Unable to perform login on ABB systems

ABB is experiencing an issue with the customer login system; login attempts may fail.

July 24, 2025, 4:16 p.m.

The issue has been resolved.

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